BOLA: Staff Appraisal

Staff Appraisal

Personnel Admin. Control

It is normal for the human resource management function (personnel department) to advise the organisation on its staff appraisal system. They can

commission and evaluate the system
training managers
organise the communication flows associated with it
collects copies of the appraisal forms
analyses and summarises their contents so that the organisation gets an overview of its people resources
update staff records
plan individual and group training consequent upon appraisal outcomes
identify employee potential and plan succession
check to see that employees are treated fairly by all managers!
handle appeals relating to appraisal outcomes
control the merit awards managers implement via an appraisal scheme

Of course, such procedural controls at the level of a corporation involve costs.

A Sceptical View?
Is it really the case that these things are done with the feedback then flowing beneficially around the organisation? As HRM departments are down-sized and out-sourced, the question arises as to how such systems can continue to be resourced.

Perhaps we can have faith that the appraisal system is owned and maintained consistently at the level of the team and the manager-worker relationship.