Staff Appraisal

... the number one American management problem. It takes the average employee (manager or non-manager) six months to recover from it.

(Peters, 1989; p. 495)

• Overview
• Prescriptions : Rating and forms focusing on
  
  
  • Competencies/behaviours
  • Results-based (against "agreed" targets)
  • 360^o appraisal (stakeholder feedback to the manager)
  • Self-appraisal and continuing professional development
    
    
• Skills for the appraisal process
• Practical problems
  
  
• Origins in Motivation Theory
  
  
• Control and development Perspectives
  • Appraisals as Control Systems
  • A Developmental System
    
    
• The developmental proposition?
  
• What is the HRM/Personnel department's role in all this?
  
  
• How does coaching fit in?
  
  
• Conclusions

• Seminar Questions
• Workshop Exercise
• References

© Created by Chris Jarvis for the BOLA Project