Business Analysis and Excellence

• Business Mission/Purposes and Objectives - The old chestnuts of SWOT and PEST (STEEPLE)
• the External Environment - more PEST (STEEPLE) discussion
• Product Life Cycle analysis
• Introduction to Financial Ratios
• Carol - Company Report Service
• Business Planning
• Miller Consulting on Business Plans
• In Search of Excellence and Winning Streak Criteria
• Michael Porter - Five Comptitive Forces and Three Generic Strategies
• Henry Mintzberg on strategy making in different types of organisation
• The Quality Management Imperative
• Operations Management and Corporate Strategy
• Value-added Analysis
• Business Process Re-engineering

  Exercise

• Develop a business strategy for the Brun Securities organisation.
• What will be the elements of a business strategy for the Pattersons Bistro and Brasserie chain?.

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This resource was written by Chris Jarvis for the BOLA project