Team Management and
Communications SkillsThese notes examine various topics relating to interpersonal relations and communications skills.
- Overview of Communications and Business
- On Feedback
- The Johari Window
- What to look for in groups
- Interaction analysis
- Erving Goffman: The Presentation of Self
- Groupthink and Risky Shift
- Overview of Team Issues
- The Charismatic Leader
- Woodcock's View of an Effective Team
- Overview of Belbin's Successful Team Model
- Malcolm Yates - Understanding Team Role Theory
Contribution to BOLA.- Margerison-McCann - Managerial Wheel and Team Roles
- Staff Appraisal
- Transactional Analysis
- Interviewing Skills for Staff Selection
- Skills for Meetings
- Basic Management Skills c/o Gerard Blair at Univ. of Edinburgh
- Mick Underwood's Communication, Culture and Media Infobase
- References
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Developed and maintained by Chris Jarvis