Team Management and
Communications Skills

These notes examine various topics relating to interpersonal relations and communications skills.

• Overview of Communications and Business
• On Feedback
• The Johari Window
• What to look for in groups
• Interaction analysis
• Erving Goffman: The Presentation of Self
• Groupthink and Risky Shift
• Overview of Team Issues
• The Charismatic Leader
• Woodcock's View of an Effective Team
• Overview of Belbin's Successful Team Model
• Malcolm Yates - Understanding Team Role Theory
  Contribution to BOLA.
• Margerison-McCann - Managerial Wheel and Team Roles
• Staff Appraisal
• Transactional Analysis
• Interviewing Skills for Staff Selection
• Skills for Meetings

• Basic Management Skills c/o Gerard Blair at Univ. of Edinburgh
• Mick Underwood's Communication, Culture and Media Infobase

• References

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Developed and maintained by Chris Jarvis