6. Emotional Resilience
Learning Pointers
Review your development by exploring the following questions/propositions. Make notes on steps you can take to strengthen your repetoire of ability and understanding in this area.
The manager's role involves a degree of emotional stress and strain; a natural consequence of working in situations of authority, leadership, power, interpersonal conflict, meeting targets and deadlines, all within a framework of uncertainty and ambiguity. The successful manager needs to be sufficiently resilient to cope with this.
'Resilient' means that he or she feels the stress and doesn't become thick-skinned and insensitive but can cope with it by maintaining self-control and by 'giving' to some extent - but not so much that he/she becomes mis-shapen.
Be aware of your safe havens - those places/relationships you rely on and value to weather the storms.
