Employment and Welfare

Employee welfare issues and provisions reflect

Have employer perceptions of welfare and welfare provisions they are prepared to offer changed over recent years?

Personnel management had an early pre-occupation with welfare - counselling, occupational health etc. This remained a background concern throughout the hay-day of personnel practice and hot-bed industrial relations in UK throughout the 1960's, 70's and 80's. Today with modern HRM, investors-in people ideas and health/stress pressures on the individual a re-surgence may be seen.

Yet many personnel/HRM practitioners do not wish to be seen as linked too closely with the "soft, social worker" brush of welfare. Perhaps welfare-oriented managers are not tough enough. HRM's position at the sharp end of the business may become confused!

What issues arise with such a paradox?

Welfare and the Benefits Package

Welfare services are "soft" elements in a benefits package. They are loyalty and membership incentives to staff. Some enjoy some of them. Many take them for granted - they are there. They are instances of what Herzberg might call "hygiene factors". There is little measurable evidence that providing welfare services adds much to staff motivation and performance.

An employer might therefore provide welfare services as a genuine, caring element in the employer-employee relationship. It is depreciatory to call this paternalistic. But questions do arise when we consider the firm in a market economy.

How far should a business organisation involve itself:

The employment relationship is structured remuneration systems, promotion schemes, appraisal and communication policies. Welfare systems are but one supportive component If welfare is to be seen as a proactive and dynamic area of HRM, then against this backdrop welfare in the second millenimum must take account of



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